Customer care

This chapter of the site is devoted to all aspects of customer interaction. Our priority is to protect the interests of the customer. Buying gemstones is a complicated process that requires a lot of transparency and trust. Our goal is to provide complete information about all main characteristics of the gemstone, its value and give comprehensive advisory about the correlation of all gem characteristics and price. We are happy to share our professional experience in the international gemstone market.

Please pay attention to the following topics:

1. Payment Methods

2. Return Policy

3. Shippimg & Insurance

4. Import customs, Duty / VAT / GST

5. Warranty & Guarantee

6. Privacy Policy

7. Terms of Use

8. FAQs

9. Gemstones Certification

10. Gemstones Treatment

11. Ethical Sourcing