Privacy Policy

Effective Date: May 27, 2025

This Personal Data Privacy Policy (“Policy”) applies to all personal data that GEMSTOCK.ORG COMPANY LIMITED (“GEMSTOCK”, “we”, “our”, or “us”) may collect and process about users (“User”, “you”) while using our website https://gemstock.org, products, and services, including communication through platforms such as WhatsApp.

1. Definitions

1.1. Personal Data means any information relating to an identified or identifiable natural person.

1.2. Processing of Personal Data includes collection, storage, use, transfer, and destruction.

1.3. Confidentiality means a legal obligation not to disclose personal data without consent.

1.4. Cookies are small files stored on a user’s device to enhance functionality.

1.5. IP Address is a unique number identifying your internet connection.

2. Acceptance of Policy

2.1. By using our website, you consent to the terms of this Privacy Policy.

2.2. If you disagree with any part of this Policy, please discontinue use of the site.

2.3. This Policy applies only to our website. We are not responsible for third-party websites linked from our pages.

3. Data We Collect

We may collect the following personal data:

• Full name
• Contact number
• Email address
• Shipping address
• Country of residence
• Cookies, IP address, browser data, session activity
• Order and communication history

4. Purpose of Data Processing

We process data for:

• Order placement and delivery
• Customer communication and support
• Payment and tax compliance
• Marketing updates (with consent)
• Security and fraud prevention
• Site improvement and analytics

5. Marketing and Notifications

We may send promotional messages via WhatsApp, email, or SMS regarding new products, offers, and updates.

You may opt out at any time by doing one of the following:

• Sending "Unsubscribe" via WhatsApp to +66613953588
• Sending a request to bangkok@gemstock.org with the subject line:
  “Unsubscribe from notifications about new products, services and special offers.

We fully respect your right to withdraw consent at any time.

6. Data Sharing

We may share personal data with:

• Courier and postal services (for delivery)
• Payment providers
• Legal authorities (when required by law)

We do not sell or rent your personal information to third parties.

7. Data Security

We use appropriate security measures to protect your data from unauthorized access, disclosure, or destruction.

8. Data Retention

We retain data only as long as necessary for the purposes stated above or as required by law.

9. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Object to data processing for marketing
• Contact us regarding privacy at bangkok@gemstock.org

10. Governing Law

This Policy is governed by the laws of the Kingdom of Thailand. All disputes shall be resolved under Thai jurisdiction.

11. Updates to Policy

We may revise this Privacy Policy from time to time. Changes take effect once published on this page.

12. Contact Details

Company Name: GEMSTOCK.ORG COMPANY LIMITED

Tax ID: 0105561148825

Address:
919/1, Jewelry Trade Center, 2nd Floor, Room No. 201, Si Lom Road, Si Lom Sub-district, Bang Rak District, Bangkok, Thailand 10500

Phone: +66613953588

Email: bangkok@gemstock.org

Website: https://gemstock.org