Shipping, Insurance and Liability

We ship worldwide on a daily basis. Depending on your location and the value of the item you purchase, your item will be sent via FedEx, DHL, BRINKS or UPS. All client details, including shipping addresses, must match the authorization information of the credit card used. If you would like your shipment sent to a non-confirmed address, you can arrange to add an "alternative confirmed address" with your credit card company. Please call us at +66 82 521 2882 or bangkok@gemstock.org if you have any questions regarding shipping. If paying by wire transfer we will ship anywhere you request. Signature is REQUIRED for all deliveries. Customers are responsible for all items after the package has been signed for.

International delivery of items over $3000 is free of charge. Items less than $3000 are shipped at FedEx's rates. 

To find out the exact shipping cost for such items, please call us at +66 82 521 2882 or bangkok@gemstock.org

International shipments may be subject to customs fees, import duties, taxes, and other charges. These additional charges required for customs clearance are the responsibility of the recipient. Please contact us to inquire about import fees that you might be required to pay to FedEx. In our experience the fees and import duties have been minimal to most destinations.

For International Clients: Import Customs, Duty / VAT / GST

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